Free shipping $49+| Buy 3 Get 1 Free

Shipping policy

Your order will be shipped to the specified address according to the shipping method selected during checkout:

Method	Shipping Time Frame	Price
Order $49+	07 - 10 business days	Free
Standard Shipping	05 - 07 business days	$6.9
Fast shipping	03 - 05 business days	$9.9

PLEASE NOTE:

The shipping time frame does not include production time.

Please keep in mind that the estimated shipping time frames are impacted by your selected shipping method, and does not account for delays caused by vendors or service and weather disruptions.

All MyNameNecklace products are personalized. Some items have longer production days than others. These details can be found on the product pages and throughout the checkout process.

PLEASE NOTE:

All our packages are fully insured and shipping time frames described above applies to orders shipped within the continental United States. The time frames mentioned above for shipping include production time.

Express shipments require a customer signature upon delivery.

Even if you live outside of the country, don’t fret! We also provide free international shipping to many countries.

Each customer is responsible for any customs charges that may be applied to international shipments. MyNameNecklace has no control over these charges and is not responsible for any actions taken by customs or delivery services.

ADDRESS INFORMATION

Please note that it is the customer's responsibility to provide us with a correct and complete shipping address.

If your shipping address is different from your billing address, please specify this during checkout.

SHIPPING NOTIFICATION

When your order ships, you will receive a Shipping Notification email.

This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped.

ESTIMATED SHIPPING

The estimated Shipping date is based on the selected shipping method.Shipping dates are based on business days and they do not include weekends and holidays.

Please note that special orders may have a longer processing and manufacturing time frame.

OUR GUARANTEE

100% Money Back Guarantee.
Fast Shipping.
Guaranteed safe and secure checkout via: Paypal | VISA | MASTERCARD
We take pride in our products as we believe they are amazing. However, we understand that buying things online can be daunting, especially for the first time, so we offer a 100% satisfaction guarantee.
If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.

What is neoprene?

Neoprene is a flexible, high-performance, and water-resistant synthetic materialknown for its durability and comfort. In StrideOn products, it acts like a lightweight, scuba-like fabric that’s built to move with you — whether you're commuting, traveling, or exploring the city.

Why does StrideOn use neoprene in its products?

We chose neoprene for its unique combination of strength, flexibility, and style. It’s water-resistant, easy to clean, and offers excellent shock absorption and cushioning, which helps protect your belongings and keeps you comfortable during long days on the go. Plus, its sleek, smooth texture gives StrideOn designs a sporty yet chic aesthetic.

Is neoprene waterproof?

Neoprene is water-resistant, meaning it can repel light moisture and spills, making it ideal for everyday use in unpredictable weather or urban environments. While it’s not fully submersible like a wetsuit, it performs exceptionally well against rain splashes, light rain, and accidental spills.

Is neoprene easy to clean?

Yes — one of the best things about neoprene is how low-maintenanceit is. Most dirt, dust, or light stains can be wiped away easily with a damp cloth and mild soap. Its smooth surface resists absorbing liquids, which helps it stay looking clean and fresh with minimal effort.

Does neoprene provide padding or protection for my belongings?

Absolutely. Neoprene has natural shock-absorbing and cushioning properties, which help protect your items inside StrideOn bags or cases. Whether it’s your laptop, tablet, or daily essentials, neoprene-lined compartments offer a soft yet secure fit that helps prevent bumps and scratches.

How does neoprene feel to the touch / against my skin?

Neoprene has a smooth, soft, and slightly luxe feelto it. It’s not rough or scratchy — instead, it offers a comfortable, flexible feel against your skin (in items like straps or inner linings) and gives StrideOn products a modern, athletic-meets-fashionable edge.

Do StrideOn shoes with neoprene or other materials provide arch support?

Yes, many StrideOn shoes, including those that may incorporate neoprene or other high-performance materials, are designed with ergonomic footbeds that offer excellent arch support. We understand the importance of proper foot alignment, especially for those who spend long hours on their feet or have specific comfort needs.

Our arch support featureshelp distribute weight evenly, reduce foot fatigue, and promote natural posture. Whether you're managing plantar fasciitis, standing all day, or simply looking for all-day comfort, our shoes are engineered to provide the stability and cushioning your arches need. For specific support levels, please refer to the product description or consult our customer service team to find the best match for your foot type.

We are a passionate company that truly believes that fashion should be affordable. We know how something special may brighten up your day. That's why we are trying to bring you the hottest selections and the latest styles. Our goal is to deliver the coolest, most unique products and the greatest services to our valued customers.

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